At our core is the philosophy that IT can and should be a business enabler and a source of competitive advantage.
We will always consider it a minimum requirement that your systems are up and running when you need them. We use state of the art technology to detect potential problems and prevent problems arising. By planning for the worst, we make problems less likely to occur and even if they do, we can help get your business back up and running much faster.
We will always recommend investment in IT and communications where there is a strong business benefit and where there is the greatest return on investment for our clients.
We will always ensure that your IT and systems respond at the speed that you need them to. Systems that slow down your business can be a major drag on productivity or customer service. Believe it or not, it is possible that a system can be too fast. It can be a sign that a solution has been over-specified.
We will always adopt a strategic approach on your behalf and can be your Virtual IT Director to ensure that any investment in IT and communications is carefully planned and phased, avoiding any unnecessary costs and without putting a strain on your businesses resources.
We will always keep abreast of the latest developments in hardware and software, so that you don't need to. We continually assess these developments and their suitability for our clients.
We will always specify hardware and software solutions so that your IT and communications systems can act as one, maximising business efficiency and enhancing your customers' experience.
Converge can meet all your IT and communications needs. We have the depth of knowledge and strength in numbers to provide the right expertise when you need it.